Terms & Conditions

Welcome to indiasupply.com and its affiliates provide their services to you subject to the following conditions. If you use, visit, or register as a member of the website, you accept these conditions. Please read them carefully. The Terms of Use are subject to change by India Supply at any time, effective upon posting on the indiasupply.com website, and your use of the Website or the Service after such posting will constitute acceptance of you of such changes.

These Terms & Conditions apply to products purchased via indiasupply.com or placed through Social Media, or offline on phone or chat or through our Customer Service Team which are all assets of Shivalik Metaplast Industries, company owning and operating www.indiasupply.com

  1. Privacy

Your privacy is very important to us. Use of the Website and/or the Service is also governed by our Privacy Policy. We designed our Privacy Policy to make important disclosures to you about how we collect and use the information you post on the Website. Please review it to understand our practices.

 

  1. Product
    2.1 indiasupply.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company's policy, which may be changed by India Supply from time to time.

    2.2 In case you receive a damaged product, please get in touch with our Customer Service Team at help@indiasupply.comDamage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue

    2.3 In case the product is out of stock, our Customer Service Team will get in touch with you and a refund request will be raised. For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. 

 

  1. DELIVERY OF THE PRODUCT

Your shipping address and pin code will be verified with the database of indiasupply.com before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by indiasupply.com, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.

  1. RETURN & REFUND POLICY FOR PRODUCTS

Please see terms relating to returns & refunds on the website or on the following link https://www.indiasupply.com/pages/return-policy

  1. SHIPPING, DELIVERY AND PAYMENTS

    Please see terms relating to shipping, delivery and cancellation on the website or on the following link -

    https://www.indiasupply.com/pages/delivery-information

 

  1. PAYMENTS
    Cash on Delivery (COD) orders won't be accepted by us. We accept all major debit & credit cards and also provide Net Banking options across major banks.
    EMI payment method is available as well, just follow the following steps -
    Choose Credit Card / Debit Card / Net Banking / UPI as the payment options.
    2. You will be directed to the Payumoney page, wherein you can choose to opt for debit or credit cards which will have options to convert your payment into easy EMI's for the following banks -
    1. HDFC Bank
    2. Standard Chartered Bank
    3. Ratnakar Bank
    4. Kotak Bank
    5. HSBC Bank
    6. ICICI Bank
    7. Yes Bank
    8. Axis Bank

 

  1. Non-Commercial Use
    The indiasupply.com Website is for the personal use of individual members, and cannot be used in connection with any commercial endeavors, unless registered and approved as an ‘Affiliate’ of indiasupply.com. The commercial endeavours include providing links to other web sites, whether deemed competitive to indiasupply.com or otherwise. Illegal and/or unauthorized uses of the Webite, including unauthorized framing of or linking to the Website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.

 

  1. Privacy of Membership
    Your Membership is only for personal use. It is not to be assigned, transferred or licensed so as to be used by any other person/entity. Members are advised to make appropriate/thorough enquiries before acting upon any service advertisement. Our Website does not vouch for or subscribe to the claims and representations made by advertisers. Kindly note that your membership at indiasupply.com is for your sole, personal use. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.

 

  1. Term
    This Agreement will remain in full force and effect while you use the Website and/or are a Member. You may terminate your membership and/or subscription at any time by informing indiasupply.com in writing to terminate your membership. If you terminate your subscription, you will not be entitled to a refund of any unutilized subscription fees or access to digital content or reports purchased through indiasupply.com.. If indiasupply.com terminates your membership in the Service because you have breached this Agreement, you will not be entitled to any refund of unused subscription fees. All decisions regarding the termination of accounts shall be made in the sole discretion of indiasupply.com. Even after your membership or subscription is terminated, this Agreement will remain in effect. All terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination.

 

Prohibited Activities
indiasupply.com reserves the right to investigate and terminate your membership if you have misused the Service, or behaved in a way which could be regarded as inappropriate or whose conduct is unlawful or illegal.

 

  1. Modifications to Service
    com reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that indiasupply.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
  2. Disputes and Applicable Law
    If there is any dispute about or involving the Site and/or the Service, by using the Site, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Delhi, India only.

 

  1. Other
    This Agreement contains the entire agreement between you and indiasupply.com regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. You are under an obligation to report any misuse or abuse of the site. If you notice any abuse or misuse of the site or anything that is in violation of this Agreement, you shall forthwith report such violation to indiasupply.com by writing to Customer Care. On receipt of such complaint, indiasupply.com. May investigate such complaint and if necessary may terminate the membership of the Member responsible for such violation abuse or misuse without any refund of subscription fee. Any false complaint made by a member shall make such member liable for termination of his/ her membership without any refund of the subscription fee.

Please contact customer service with any questions regarding this agreement.